Based in Kingsport, Tennessee, Process Supply, Inc. is a supplier of industrial pipe, fittings, flanges, valves, valve actuation products, engineered products and more. Our primary service area extends from Knoxville, Tennessee, into Southwest Virginia. We also have the capability to service projects into the surrounding regions and beyond. We are more than just a pipe supplier – we also offer full rebuild and repair services, as well as custom engineered solutions, delivering cost-effective solutions for your critical projects.

Our Culture

Process Supply was built on the premise that we could get to know and understand our customers as if they were one single individual at a time. We approach our business the same way today. We strive to understand the needs of our customers and approach every company or individual with the attitude of “please tell us how you want to do business.” We start each day with integrity, honesty, and mutual trust and we end each day with sincere gratitude for the opportunities we are allowed.

 

Our Commitment

You will find passionate associates at every level of our organization, working together as a team. Our continual improvement philosophy starts at the top and is instilled from day one in all new associates. Our goal is to work every day to earn your business and to earn your business for life.

 

Our Technical Expertise

With well over 300 years’ combined experience, our team has grown up in the industry. We represent roughly 100 manufacturing partners with process equipment lines ranging from valves and controls to pumps, gearboxes and cooling towers. In our Valve Automation Shop, we typically get involved during the planning, design and budget phase of a project, and we work with our customers throughout, including progress inspections as well as witness to final testing and documentation, when necessary. Our commodity product offering includes full line pipe, flanges, fittings, and related accessories from a select group of approved manufacturing partners.

Large Underground Gate Valve Project
Butterfly Valve Project

Our Customers

Uniquely, we are not happy with “satisfied” customers. If we do not thrill and dazzle you with our customer service, then please tell us what we can do to improve. Your feedback is welcomed and requested.

T.R., Procurement Manager

I wanted to let you know how much I personally have appreciated the support provided by the entire team at Process Supply. No matter when or what we needed, your folks worked diligently to make it happen. The knowledge, dedication and personal touch provided far exceeds any expectations one would have.

D.H., Kingsport, TN

I am not sure what I would do without Process Supply! We consider you all one of the most valuable weapons in our arsenal and I mean that. Thanks for all Process Supply does. It does not go unnoticed!!

C.J., Maryville, TN

Upon being approached by the Process Supply staff, I was at first skeptical about using a new supplier. Process Supply has proven me wrong every day since. If you are looking for a supplier that delivers a quality product at competitive pricing and has a tireless work ethic with extensive knowledge of their products, Process Supply is the right choice.

M.W., Johnson City, TN

Process Supply has helped with numerous projects throughout our facility. They continuously go above and beyond what is expected of them. From identifying pumps in the field, to providing parts and repairs, their service is exceptional. We were recently installing an underground tank and needed one 3″ 90 degree elbow. We made a call to Process Supply and 30 minutes later the elbow was delivered to our facility. It is good to know great service still exists!

T.B., Oak Ridge, TN

Thanks for the time and effort involved in pulling this together. Your “valve guys” brought up some very good points which hadn’t been considered. This is the sort of well thought out, reasoned input which is essential to making this project a success.

D.B., Charleston, TN

The purpose of this letter is to offer my approval of the level of service we have received from Process Supply. Our project had complicated logistics and communication and we look for suppliers that are less interested in entertaining and more in rapid answers to questions and order fulfillment. We feel we should recommend Process Supply as a preferred industrial vendor.

W.S., Greeneville, TN

Our client is giving us very hard deadlines and Process Supply continues to supply us with what we need. Keep up the great job! Thank you for keeping your word and meeting our delivery requirements.

D.M., Greeneville, TN

Attached is the PO# for the flange delivered to us yesterday. I really, really appreciate your team acting so quickly on this. The plant was down and we were able to get it back up and running with your quick response. That is the kind of service that stands out from the rest.

K.W., Johnson City, TN

NOW THAT’S SERVICE… I thought this one might present you guys a challenge, but I was wrong. Thank you!

Our Manufacturing Partners

Our suppliers and manufacturing partners are selected based on the quality of their product as well as their ability to deliver on time and accurately. We have had established relationships with our many domestic manufacturing partners since the very beginning and long before it was the “in” thing to do. Many of the companies we represent offer products with unique and exclusive features and benefits that allow us to offer cost savings through longer life expectancy and improved performance as well as additional safety benefits.

Large Diameter Carbon Steel Piping
Valve Inventory
Pumps & Equipment